FAQ
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How does payment work?
A retainer of 25% of the total cost is required upon booking. The remainder of payment is due two weeks before the wedding.
Payment can be made via cash, check, vemo, cash app or Bitcoin.
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Do you offer refunds if we need to cancel?
Your retainer secures your wedding date and is non-refundable, as I turn away other couples once your date is booked. If you need to fully cancel, any payments beyond the retainer may be refundable depending on how close the cancellation is to your wedding date. If you reschedule, I’ll always do my best to transfer your booking to your new date (subject to availability).
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Will our wedding film go on YouTube?
Yes. I post all of my wedding films to my YouTube Channel, “Cherished Moments by Alexander”. This helps me broaden my portfolio & reach. My channel is not monetized and I make no income from sharing your film. If you have a desire to keep your film private please let me know!
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Will you travel?
Of course! There is a travel fee of 0.30 per mile for every mile after the total trip exceeds the first 100 miles. I am also available to fly to your desired destination wedding. Additional expense will apply such as flights, a flat meal rate and lodging.
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How long does it take for me to get my film?
My turn around time is 90 days. This allows for me to balance other bookings and apply the required time and effort to masterfully craft your film to perfection. The post production process is intensive and includes; color correcting, color grading, audio production, audio mastering, special effects, text effects and photo extraction. Of course, you can always purchase the expedited add on!
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Will you work with our photographer?
Absolutely! I enjoy working with photographers at my events. I strive to be courteous and aware of their mission doing everything I can to ensure we work together. And its great for networking!
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Do you offer discounts?
I offer multiple discounts!
a. Military - 10% off total booking cost
b. Bitcoin Payment - 5% off total booking cost, pay me in Bitcoin to qualify
c. Video Testimonial - 5% off total booking cost, book a separate (free) testimonial video with me to qualify
None of the discounts can be stacked.
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Can we pick the Music for our film?
Due to copyright restrictions, I license all music legally. This ensures your film can be shared freely online. I carefully select tracks that reflect your style and the emotion of your day.
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Drones?
When permitted, yes! Drone footage adds a stunning cinematic perspective to your wedding film. I never fly during the ceremony or directly over guests, and I always comply with venue rules.
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How many hours of coverage do you provide?
Coverage depends on the package you choose. Options typically range from 6 hours to full-day coverage, and I’m always happy to discuss custom timelines.
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Can I get a copy of all the unedited footage from my wedding?
Unfortunately no. This is to protect my craft and ensure that all of the media published online is fully produced to perfection. If you receive your final film and feel you are missing an important part of the day I will always work with you to ensure it makes the final cut when possible.